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This article was created by humans with assistance from artificial intelligence. While we prioritize accuracy, readers should independently verify critical information. Our use of AI helps enhance efficiency and insights but may not fully represent human expertise or viewpoints.

Meet NORA: The AI helping us move faster, support better, and focus on what matters most.

Updated: Aug 7

We here at Norgress know that modern work moves quickly, and keeping pace means removing friction wherever possible. That’s why over the past few months, we’ve been quietly building and testing a new kind of internal tool. One that doesn’t just lighten our load, but actively enhances how we operate day to day.


We’re pleased to announce that we have now launched NORA, short for Norgress Organizational Resource AI.


NORA is our intelligent AI assistant designed to take care of the routine, the repetitive, and the easily missed. From live data entry to basic task execution and customer support, NORA works behind the scenes to keep operations flowing smoothly here at Norgress.


This image was created by Norgress.
This image was created by Norgress.

She is powered by cutting-edge language models from Anthropic and connected through a network of custom webhooks and system integrations. This allows her to not just complete tasks, but to understand context and act in real time.


With NORA now embedded in our daily workflows, our teams can move faster, focus deeper, and stay aligned on what matters most.


Because Norgress is structured as a multi-brand organization with several distinct business units under one roof, NORA has been designed to operate with context-specific awareness. Whether routing a client inquiry from Norgress Small Biz, helping with a request related to Homes by Norgress, or supporting back-end processes for Norgress Advisory Services, she understands which brand she’s working within and adapts accordingly.


Her flexibility is what makes her so effective. Rather than building separate tools for each brand, we’ve built one that learns, adapts, and scales across all of them.


As we continue to improve and expand NORA’s capabilities, we’re excited by the time she’ll help us save, the precision she’ll bring to our operations, and the space she creates for our team to focus on higher-value work.


The future of work at Norgress isn’t just faster. It’s smarter, more focused and powered by tools built for how we operate. NORA is the first step in that direction.

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